Privacy & Data Protection Policy

This policy explains how Peloravionex collects, manages, and protects your personal data in compliance with South African data privacy law. Your privacy is a core priority throughout our interactions and communications.

Data We Collect

We gather only essential information necessary for contact, account setup, and service delivery.

• Contact details including name, email, and professional information for communication purposes.
• Details about your business, site, or project that allow us to provide relevant recommendations and solutions.
• Technical usage data like IP address, browser type, and session data for analytics and site functionality.
• Any correspondence or feedback voluntarily provided to our team via forms or communication channels.

How We Use Data

Your data enables quality service delivery, communication, and security monitoring.

• Responding to your enquiries, sending requested material, and managing our client relationship.
• Delivering technical improvements and customized recommendations for site architecture.
• Monitoring analytics to improve user experience and site content quality.
• Complying with relevant legal, reporting, and security obligations under South African law.

Lawful Data Basis

We only use your personal data when the law allows us to.

Processing is based on your consent and our legitimate interest in fulfilling your request or contractual obligations, all within POPIA and GDPR frameworks as applicable.

Data Sharing

Your data is only shared as absolutely necessary for operations.

• With trusted service providers assisting with website hosting or analytics, subject to confidentiality agreements.
• With regulators or authorities when required for compliance with law or requests.
• Within our group or professional advisors for business continuity and legal reasons.

Security Measures

We use secure systems, encrypted communication, staff training, and regular auditing to safeguard your data. Please note that transmission over the Internet may carry some risk, but our security standards meet industry best practice for South Africa.

Your Rights

You have clear rights under South African and international data laws.

• Request access to the personal information we hold about you at any time.
• Request correction of incomplete, inaccurate, or outdated personal details.
• Request deletion of your personal information unless needed for legal or contractual reasons.
• Withdraw consent for processing, where consent was originally provided.

Cookies & Tracking

Our site uses cookies to remember user preferences and analyze site performance. You can manage these settings at any time—see our cookie policy for more details.

Read Cookie Policy Read Cookie Policy

Contact Us

For privacy-related requests or concerns, please email our data controller below. We respond to all queries within ten business days where possible.

Policy Changes

Any updates to this privacy policy will be posted here clearly, with changed dates. We encourage reviewing this policy regularly for peace of mind.